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July 2017
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Privacy Policy

Your privacy is very important to us. At Lumenetix, we recognize and respect your privacy. This Privacy Policy explains how we collect, use and disclose your information. This Privacy Policy (as amended from time to time, this “Privacy Policy”) applies to Lumenetix’s domain name and its other affiliated sites (“Site”). We may make changes to this Privacy Policy from time to time. Updates to this Privacy Policy will be posted on the Site. You should check the Site periodically to review our current Privacy Policy.

Examples of Information We Collect and Why

Lumenetix collects different types of personal information from users who use the Site. Personal information is information that identifies you, and this information may include, but is not limited to, the following:

  • Name, business entity name, email address(es)
  • Username and password
  • Contact preferences, mailing and website addresses, LinkedIn social media information
  • Telephone and fax numbers

We also collect non-personal information–data in a form that does not permit direct association with any specific individual. This information includes unique device identifier and location. We may collect, use, transfer, and disclose non-personal information for any purpose. When you visit the Site you may be asked for information for various purposes, including any of the following:

  • Register an account
  • Place and fulfill orders, deal registration and participate in rebate programs
  • Request information, quotes, services and samples
  • Provide customer-service and support
  • Provide webinars and training activities
  • Sign-up for or subscribe to products and services, newsletters, promotional activities and other opportunities, contests, sweepstakes and surveys
  • Respond to job postings
  • Ask questions or to provide information to Lumenetix

Examples of How We Use and Share Collected Information

Lumenetix shares information collected from you with third parties only if Lumenetix is allowed to do so under applicable laws, as outlined in this Privacy Policy, or with your prior consent. Lumenetix does not monetize our customer data with any third parties. This use of information includes the following:

  • To conduct our business with our worldwide affiliates and subsidiaries, consultants and service providers
  • To improve the Site and our products and services
  • To deliver and support our services and products
  • To carry out transactions you have requested
  • For auditing, data analysis and research
  • To send you information about the Site, products and services, promotional activities, opportunities and marketing information, product safety information and your transaction status
  • To enforce our Terms of Sale, Terms of Use, Privacy Policy, and other agreements with you
  • To comply with applicable law or service of process

Site Usage and Account Registration

While you may browse our Site without creating an online account, to use certain Lumenetix programs and Site features you may be required to create an account. As specified above, Lumenetix collects certain personal business contact information during account registration, for identity verification purposes.

We may collect information about how you use the Site such as general demographic information, viewership data and other anonymous information (e.g., what content is viewed, related transfer rates, length of viewing, which pages are viewed, from which websites end-users came to our Site, IP address(es), browser type and other information relating to the device through which the Site is accessed, and for certain Service or product offerings selected by you, and other information relating to the device through which the Site or Service are accessed.

Cookies and Location Based Services

Lumenetix and certain third-party service providers use cookies, web beacons (clear GIFs, web bugs) and similar technologies to track user activity and collect Site data. We do not combine this data with other collected information, including your personal information.


“Cookies” are small text files that are stored by your web browser on your computer’s hard drive. They allow websites to store such things as user preferences. Websites generally use both session cookies and persistent cookies. Session cookies are temporary cookies that expire (and are automatically erased) when you close your browser. Persistent cookies usually have an expiration date far into the future and thus stay in your browser until they expire, or until you manually delete them. While some cookies are strictly necessary cookies to use our website or required for the performance of certain functionalities of our website, other cookies are used for marketing purposes. We may use cookies to uniquely identify devices and browsers and to track end-user activity on the Site. Our cookies assign a random, unique number to the end-user device. Cookies do not contain information that would personally identify the end-user, although we can associate a cookie with any identifying information that is or has been provided to us while visiting our Site. Most browsers allow users to refuse cookies, but doing so may impede the functionality of some portions of our Site. Cookies also enable Lumenetix to improve the quality of the Site and services, improve searching functions and results, and track trends. Certain web browsers allow end-users to enable “Do Not Track” functionality, or to specifically disable Cookies through the settings of the browser. Lumenetix responds to an end-user’s choice to implement such functionality by accepting the cookie settings of the browser. This action may result in users having to re-enter data to use the Service. Please see your browser settings for cookie preferences and settings. The cookies used on our site are categorized as follows:

  • Strictly necessary cookies
  • Performance cookies
  • Functionality cookies

Strictly necessary cookies – these allow you to move around the Site and use essential features like secure areas for gated content. Without these cookies, we may not be able to provide services you have asked for. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you have been on the internet. We use these strictly necessary cookies to enable you to submit information via online forms such as registration forms. Accepting these cookies is a condition of using the full functionality of the Site, so if you prevent these cookies we can’t guarantee your use of our Site or how the security on our Site will perform during your visit. Performance cookies – these collect information about how you use our Site; e.g. which pages you visit, and if you experience any errors. These cookies are used to help us improve how our Site works, understand what interests our users, and measure how effective our content is. We use performance cookies to provide anonymous statistics on how our Site is used. Some of our performance cookies are managed for us by third parties. Please see the information on our use of Google Analytics. However, we don’t allow the third party to use the cookies for any purpose other than those listed above. Accepting these cookies is a condition of using the full functionality of our Site, so if you prevent them, we cannot guarantee how our Site will perform for you.


We may engage third parties to track and analyze Site activity. These third parties may place cookies or web beacons to track user activity on our Site. We use the data collected by such third parties to help us administer and improve the quality of the Site, analyze usage of the Site, and provide a more enhanced user experience on the Site, such as personalizing and delivering relevant content based on user activity on the Site.


Lumenetix and its partners may provide certain features as part of the Service that rely upon device-based location information. To provide such features or services, Lumenetix may collect, use, transmit, process and maintain your location data, including the real-time geographic location of your device. Such information may include but is not limited to device ID, device type and real-time geographic location of your device at the time of your request.


Our Site uses Google Analytics, a web analysis service provided by Google Inc., (“Google”). Google Analytics uses “cookies”. The information generated by the cookie regarding your use of the Site is normally transferred to a Google server in the USA, and is stored there. As the IP anonymize function is activated on our Site, your IP address will, within Member States of the European Union or other contracting states of the Agreement on the European Economic Area, first be shortened by Google. Only in exceptional cases will Google transfer the full IP address to a Google server in the USA, and will shorten it there. On behalf of the operator of this Site, Google will use this information in order to analyze your usage of our Site, to compile reports on website activities, and to provide further services to the website provider relating to the usage of the Site and the internet. The IP address transferred by your browser within the framework of Google Analytics will not be combined by Google with other data. In case you prevent the storage of cookies by setting your browser software accordingly, you may possibly not be able to fully use all features on this Site. Furthermore, you can prevent collection by Google of the data generated by the cookie and relating to your use of the Site (including your IP address), as well as processing of these data by Google, by downloading and installing the browser plug-in provided under the following link: